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Help Center / Messaging / Handle message requests safely
Messaging3 min read

Handle message requests safely

If someone is not an accepted contact, Veil can route communication through a request state. You can accept, reject, or block before opening a full direct chat.

Quick summary

Message requests add a consent step before full conversation rights are granted.

Request lifecycle

  • Incoming requests appear in the message request list.
  • Accepting creates or unlocks normal conversation behavior.
  • Rejecting declines the request without opening regular chat access.
  • Blocking prevents further request attempts from that source.

Recommended review checklist

  1. Check sender alias and known context.
  2. Accept only if the sender is expected and trusted.
  3. Use block for repeated unknown or suspicious attempts.

Operational note

  • Pending request constraints are enforced server-side.
  • Requests are designed to reduce unsolicited conversation exposure.