VeilAppHelp Center
Search practical guides based on Veil's implemented messaging, calls, workspace governance, and security controls.
Getting started
Recover access with your recovery key
Use the recovery-key challenge flow to regain account access when you cannot use a previous session.
Messaging
Handle message requests safely
Message requests add a consent step before full conversation rights are granted.
Security & privacy
Revoke workspace devices
Remove compromised endpoints from workspace access and enforce revocation across channel activity.
Security & privacy
Understand the encrypted payload architecture
Messages are handled as ciphertext/nonce/version payloads, with identity-aware communication context.
Workspaces & channels
Create or join a workspace
Start a new workspace or join with code, then verify members, roles, and base settings.
Calls
Understand call timeouts and cooldowns
Why unanswered calls expire, and why repeated attempts may hit temporary protections.
Getting started
Account setup, recovery access, and first-login guidance.
• Create your account and alias
• Recover access with your recovery key
• Sign in on a new device
Messaging
Direct chats, message requests, disappearing timers, and chat controls.
• Start a direct chat with contacts
• Handle message requests safely
• Use disappearing messages, clear chat, and block
Groups
Group creation, role management, invite links, and safety controls.
• Create a group and invite members
• Manage group roles, membership, and invites
• Control group disappearing and screenshot settings
Workspaces & channels
Workspace lifecycle, feeds, channels, and team collaboration operations.
• Create or join a workspace
• Use the workspace feed: posts and replies
• Manage channels, membership, and shared media
Calls
Direct, group, and channel calls with realtime participant state.
• Start direct, group, and channel calls
• Join, respond, and end calls
• Understand call timeouts and cooldowns
Security & privacy
Encryption model, device revocation, auditability, and trust controls.
• Understand the encrypted payload architecture
• Revoke workspace devices
• Audit logs and domain verification
Account & settings
Identity switching, privacy preferences, and plan management.
• Switch conversation identity
• Biometric lock, privacy options, and blocked users
• Plans, limits, and upgrades
Admin controls
Workspace governance, invite policy, ownership transfer, and lifecycle actions.
• Set workspace policies
• Manage invites, approvals, and members
• Transfer ownership or dissolve a workspace
Need direct support?
If the guide you need is missing, contact our team with your device, app version, and a short issue summary.