What may be gated
- Maximum owned groups or similar scale-related limits.
- Identity-switching or advanced policy controls in certain flows.
- Other feature access tied to your active subscription capabilities.
VeilAppAccount & settings4 min read
Plans, limits, and upgrades
Veil applies capability checks for selected operations, including ownership limits and advanced controls.
Quick summary
Understand subscription-aware feature gating and when upgrades unlock governance or collaboration capabilities.
How to evaluate your tier
- Open plan settings to confirm current tier and entitlements.
- Compare team requirements against current capability limits.
- Upgrade before large onboarding waves or admin transitions.
When to contact support
- You received a plan-limit error but expected access.
- Feature visibility does not match known entitlements.
Related guides
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Switch conversation identity
Use conversation-scoped identity switching where supported by your account capabilities.
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Biometric lock, privacy options, and blocked users
Strengthen account safety with local lock options and communication-level blocking controls.
Still need help?
Include your device type, OS version, app version, and a short issue summary when contacting support.