What setup includes
- Profile and alias creation with availability checks.
- Identity context used by secure messaging and collaboration features.
- Plan selection path so capabilities match your subscription tier.
VeilAppGetting started3 min read
Create your account and alias
During onboarding, Veil prepares your account context so you can move directly into chats, contacts, groups, workspaces, and settings.
Quick summary
Set up your profile, alias, and key context during onboarding before entering chats, contacts, and teams.
Recommended first-run checklist
- Choose an alias your teammates can recognize.
- Complete profile setup before sending requests or invitations.
- Store your recovery key safely before logging out.
If onboarding fails
- Retry on a stable network and confirm app version is current.
- If alias creation fails, choose a different alias and retry.
- Contact support with your OS version and issue summary if the error persists.
Related guides
4 min read
Recover access with your recovery key
Use the recovery-key challenge flow to regain account access when you cannot use a previous session.
3 min read
Sign in on a new device
Move to a new phone safely and confirm identity, privacy, and conversation settings after login.
Still need help?
Include your device type, OS version, app version, and a short issue summary when contacting support.