When to use recovery
- You changed devices and no active session remains.
- You were signed out and need to re-establish account access.
- A normal sign-in path is blocked by lost credentials.
VeilAppGetting started4 min read
Recover access with your recovery key
Veil supports recovery-key based login and challenge verification. Keep the key offline and accessible only to you.
Quick summary
Use the recovery-key challenge flow to regain account access when you cannot use a previous session.
Recovery best practices
- Use your exact saved recovery key input.
- Complete any in-app verification prompts without switching apps mid-flow.
- After login, review active sessions and privacy settings.
Security reminders
- Do not paste your recovery key into chat or email.
- Do not store the key in publicly synced notes.
- If you suspect key exposure, rotate credentials and review device access immediately.
Related guides
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Create your account and alias
Set up your profile, alias, and key context during onboarding before entering chats, contacts, and teams.
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Sign in on a new device
Move to a new phone safely and confirm identity, privacy, and conversation settings after login.
Still need help?
Include your device type, OS version, app version, and a short issue summary when contacting support.